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Aged Care Business Intelligence

Dimodelo Solutions has helped Aged Care providers improve their quality of care and make sound business decisions. We have developed Aged Care Business Intelligence solutions which integrate data over multiple systems including residential, community, retirement living, HR and Finance.

The potential for data analysis in Aged care is extensive. Some of the ways we can help you are:

Residential Care

  • Deliver quality indicators on a daily basis to front line staff to help effect positive change.
  • Understand client mix at each facility.
  • Staff – Qualifications, roles, termination reasons, retention, absenteeism, lost time injury frequency rate, allowances, leave, hour’s, rosters, staff satisfaction, skills mix.

Community/Home Care

  • Understand Service delivery efficiency,
    • Planned vs Actual
    • Demand
    • Travel time
    • Breakdown by Service, Task, Funder, Program, Package, time of day, calendar, Employee, Service Delivery centre and external providers.
  • Understand your clients mix. Discover client counts, average ages, average service durations etc. Breakdown by Service Centre, Service, Funder, Contract, Program, Program Level, Package and historically over time.
  • Map service configuration and service delivery analytics through GIS.
  • Predict future demand through data mining, machine learning and predictive analytics.

Financial

  • Simplify and automate Claiming.
  • Simplify and automate Billing.
  • Care Costs vs Operational Costs (Catering, Cleaning, Laundry, Property and Maintenance, Utilities and Administration etc)
  • Bonds liability, totals and average.
  • Breakdown by Site, Service etc, according to your chart of accounts.

Compliance

  • Comply with Government Reporting requirements (Minimum Data Set).
  • Quality indicator reporting.

Case Study – RSL Care

RSL Care is one of Australia’s largest providers of retirement living, community care and aged care services. It has more than 28 communities throughout Queensland and New South Wales. RSL Care cares for thousands of residential, retirement and community care clients.

RSL Care has undertaken considerable transformational change. As part of this process RSL Care recognized the need to implement Performance Management and Analysis applications to help with management decision making and their business analysis team.

Working with RSL Care Business Intelligence specialist, Dimodelo Solutions, used our Data Warehouse automation tool ‘Dimodelo Data Warehouse Studio’ to build a Data Warehouse, Cube and BI solution to support Analysis and Reporting.

The build covered Community Care, Payroll and Human resources business area. The project took 60 days yielding 49 Dimension and 26 Facts. The effort included gathering requirements, developing the Data Warehouse and ETL using Dimodelo Data Warehouse Studio, creating a cube with several complex measures, implementing the ETL workflow and deploying to a Production environment. Dimodelo Solutions mentored RSL Care through the development process providing hands on training.

Dimodelo Solutions continues to work with RSL Care as a valued partner, extending the solution to cover other key area of Residential and Retirement living.

RSL Care can now

  • Very quickly develop new business analyse on demand.
  • Deliver timely and accurate management reports detailing performance, and KPIs.
  • Provide feedback to front line staff.
  • Analyse problems with Service delivery and identify efficiencies.
  • Discover and monitor historical trends across clients and services.
  • Identify Service configuration issues across geographies and service delivery centres.
  • Find opportunities for business growth.
  • Deliver timely and accurate financial reporting including billing and claiming.
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